Privacy Policy
Effective Date: 30/03/2026
Vaanik Commerce Technology Private Limited (“Company”, “we”, “our”, or “us”) operates the VAANIK mobile application and related services (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use VAANIK. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1Information We Collect
We collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Profile details (e.g., store name, address, profile photo)
b. Transaction Information
- Payment details (processed via third-party providers)
- Order history
- Billing information
c. Device & Usage Information
- Device type and model
- Operating system
- App usage data
- IP address
- Crash logs and diagnostics
d. Location Information
Approximate or precise location (if enabled). Used for features like nearby listings or services.
e. User-Generated Content
Photos, text, listings, reviews, and messages uploaded by users.
2How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service
- Create and manage user accounts
- Process transactions and payments
- Enable communication between users
- Improve app performance and user experience
- Send notifications, updates, and support messages
- Detect and prevent fraud, abuse, or illegal activity
- Comply with legal obligations
3Sharing of Information
a. With Service Providers
We use third-party services such as Firebase (Google) for authentication, database, analytics, and notifications, and payment gateways for transaction processing.
b. With Other Users
Certain profile and listing information is visible to other users (e.g., store name, listings, reviews).
c. Legal Requirements
We may disclose information to comply with laws, respond to legal requests, or protect our rights and safety.
d. Business Transfers
In case of merger, acquisition, or asset sale, user data may be transferred.
4Data Retention
We retain your information as long as your account is active, as necessary to provide services, or to comply with legal obligations. You may request deletion of your account and data.
5Data Security
We implement reasonable security measures including encryption and secure authentication. However, no system is 100% secure. Use the Service at your own risk.
6Your Rights and Choices
Depending on your location, you may have the right to access, correct, or request deletion of your personal data.
You can update your profile information within the app or contact us for data-related requests.